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For all Natural Solution products we offer a 100% money back guarantee! If after your first 3 months of use you are not satisfied return any unused product for a full refund of all Natural Solution products including the original shipping.
For any other hot tub support products on this site we offer a 100% guarantee against any defect in manufacture. Once they are opened we do not accept returns or give refunds for these products, because you can continue to use them no matter what water treatment system you use.
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